Having well trained door supervisors is important for many different reasons. Firstly, it is a legal requirement for certain establishments to have door staff who have an SIA licence. However, legal requirement or not, making sure your security staff have the right skills to deal with problems effectively can have a major impact on your business.
Firstly, being able to diffuse issues before they get out of hand can simply serve to make sure that people don’t feel uncomfortable on your premises. Obviously, this will not always be possible, and therefore knowing how to physically escort people off the premises in the correct way will not only make sure that the chances of someone getting hurt are limited but also that those causing trouble don’t have any legal grounds to come back at your business.
The law regarding such things is very confusing and should perpetrators of trouble not be dealt with in the right way they can actually end up with the law on their side rather than the law being on yours. Ensuring those who work for you have an SIA licence means that they will know the correct legal procedures to deal with such issues should they arise.
However, whilst SIA training may be thought of as being all about resolving or avoiding conflict, there are many other aspects that are extremely important and can help your business to avoid problems. From understanding fire safety to being aware of all the relevant emergency procedures, no matter what issue arises, those with SIA training should be able to ensure that issues are resolved in the safest and most effective manner.
Ultimately, whilst no business expects such issues to occur, being prepared for such eventualities will mean that you, your staff and any customers are far safer, and your business will also not be scrutinised for the security measures that are taken.