When the owner of a company wants to find out how their business is performing, they might not know who to ask for assistance from. Courtesy of the many different types of mystery shopping which we have a proud history of supplying, our performance results speak volumes.
We are able to carry out mystery shopping in the UK courtesy of a number of methods. A prime example of this is through our On-Site mystery shopping. Here, one of our professionals will actively visit your retail area and act as though they are a regular customer. From the point of even paying for goods which they have chosen, their customer experience will be judged thanks to state of the art micro digital HD technology. This footage can then be burned onto a DVD or even uploaded to our website. We aren’t a mystery shopping company who is able to assist through one particular way because there are others too.
In all, we’re a mystery shopping company that can also offer many other helpful ways. For example, our telephone mystery shopping is incredibly straight forward. Our professionals will contact your company and the conversation which they have will be recorded. Getting in touch with a company who a customer is interested in is often the first time that a person speaks to a business. By effectively answering customers queries will result in a positive impression being made and this is why telephone mystery shopping is very popular. Best of all, the recordings which are captured can then be acquired and handed to you as well. The sales figures of a company can benefit thanks to the mystery shopping that we provide on your behalf.
Carrying out effective mystery shopping in the UK needn’t be difficult especially if our assistance is selected. If you would like to know more, contact us.